IMPACT OF ORGANIZATIONAL JUSTICE ON JOB SATISFACTION: A CASE STUDY OF BANKING INDUSTRY

Abstract

In the workplace, justice and equality are important factors in the
performance of employees. A variety of aspects of the work are linked
to the practises and procedures that are used to increase productive
capacity. Because of this, employee satisfaction depends on the
quality of the job performed in accordance with the principles of
procedural justice and distributive justice. Research conducted in the
banks and examined the application of the working practices of the
procedural and distributive justice. Three Banks examined for this
study these are National Bank of Pakistan (NBP), Habib Bank Limited
(HBL) and United Bank Limited (UBL). The sample size from HBL is
27 respondents, UBL examined with 18 respondents and NBP with 42
respondents. The responses from these Banks proved with final
outcomes that HBL employees are found satisfactory from the working
environment in relation with procedural and distributive justice. UBL
employee’s procedural justice not influencing the employee’s
satisfaction while the roles of procedural and distributive justices are
important for employee’s satisfaction in NBP. Therefore, procedural
and distributive justices-based practices are important for the
satisfaction of the employees well of these Banks.